Benefits and advantages for business
Manage customer feedback. Dialogflow bot builder
• Constant feedback on the quality of services provided in automatic mode
• Constant generation of feedback from satisfied customers in automatic mode, which allows you to dramatically improve the company's position
• The ability to quickly learn about the customer's dissatisfaction and solve his problems, increasing customer loyalty and minimizing the number of negative reviews about the client on the Internet
• The ability to track trends in the context of points - the main problems, their number.
Interactive labels for dialogs
🔥 We hasten to please: a new functionality has been implemented in ChatApp Web
📈🔥Interactive tags for dialogues will significantly improve the efficiency of your staff's work with customers in instant messengers.
🔖 You can mark dialogues by importance/urgency type, types of customer or lead segmentation, assign your own unique categories, this will allow your client managers to work more effectively with dialogues and more rationally distribute the time of their processing.
🤞🏻We tried very hard. Your delights, wishes and questions, we are waiting in the comments 😉
All in one
All in one: phone, sms, whatsapp, telegram; cascading mailing.
An ultimate comprehensive communication tool for multichannel and can support CRM solutions to maximize the output
Documentation for the developer of the integration of instant messengers.
Integration into the corporate system
Integration of popular instant messengers using ChatApp API is suitable for any business systems (CRM, ERP, SCM, EAM, ECM, EDI, etc.), for which there are no standard solutions or they do not suit the organization. The API provides a quick, easy and secure addition of scalable functionality for software, WEB and mobile applications.
ChatApp API is a platform that combines different messengers into a single API interface for building corporate web and mobile applications.
Incoming messages in real time embodies a push service that allows you to maintain real-time communication between your application and users' instant messengers.
The advantage of the ChatApp Pusher API is the ability to create simple applications without creating and maintaining its own server infrastructure (without backend)."
Pusher API messengers
Pusher ChatApp implements WebSochet technology and provides a number of ready-made libraries in more than 16 languages. The Wiki provides an example of connecting through the pusher-js library.
At the moment, the platform combines messengers:
WhatsApp Business API;
WhatsApp from the Chat-Api service;
Telegram personal (numbered).
Create your own tariff and pay for those services you really need.
The longer the better - When buying a license for a long period, you will get a cashback upto 20% of the price
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