NGO
Client Overview
- Area of business:
NGO – The Jack Brewer Foundation and Serving Ministries (JBF Worldwide Ministries) is a501(c)(3) with the federal tax ID #56-2574991, was founded by former 3x NFL Team Captain and White House Presidential Appointee Jack Brewer. Since 2006, the honorable Mr. Jack Brewer has tirelessly led the organization with the driving principle to bring resources to the underserved by “Empowering from Within.” JBF Worldwide’s programs include global
prison ministry, disaster and medical relief missions, orphan care and feeding programs, American Heroes fatherless youth program and our curriculum which supports incarcerated veterans and youthful offenders. All of our programs aim to follow the clear commandments of Jesus Christ. To date, JBF has delivered over $70 million in medical aid, supports over 35 orphan care centers, has helped deliver sports equipment to over one million underserved children and helps bring medical care to over 20,000 women and children around the world. The JBF Disaster Relief Team has delivered life saving resources and aid to families during some of the worlds most devestating acts of God. Our Serving Ministries work has helped build churches in Haiti and Malawi, while continuing to give away hundreds of bibles every year as we stay firm to our commitment in doing our part to spread the gospel to every nation. - Number of employees (specifically the ones working with Bitrix24) 46 users
- Number of offices/ branches, geography USA, India ( total 11 offices)
Challenges
- Managing details of families whom they are providing food / meal donation services
- Collection of donation through fund raising activities
- Managing volunteers
- Payment gateway issues and relevant automations are not there, even Bitrix team has confirmed that.
- Collection of donation through fund raising activities and maintaining the same
- Managing volunteers
- Due to our experience and exposure with NGOs
Implementation Process
- Fund raising and collections
- Stripe and Bitrix24 automations
- We have conducted process oriented
training session so as to connect the team members to their roles and responsibilities - They are very active
and engaged and also submits the finetuning points - Please describe them and how they were dealt
with. Same Stripe with Bitrix defined automation for recurring donation cases and mapping them
Client Experience
- Most Used Features : CRM, Calendar, Tasks, Payment
- CRM : for all new donner management
CRM form : for collection of funds using Stripe
Tasks : For event management - Training was needed so as to understand the functionalities of the
platform
Implementation Benefits
- Team collaboration become so effective that fundraising event planning and management has become easier.
- Volunteer management and communication has become more effective
Client Feedback
Client is using the portal and just upgraded to enterprise version to explore more possibilities for further utilization of platform
