CHATAPP
ChatApp - A center of messengers. Operational messaging with a clients flawlessly
Cloud contact center that improves communication with customers through messengers, social networks, and other communication channels.
It helps the marketing, sales, and tech support departments of the company to promptly monitor all dialogues, receive and distribute inquiries, collect and analyze data necessary for productive interaction and customer loyalty increasing.
Features & Benefits
- Automatic dialogues and artificial intelligence
- Savings on communication services
- Ability to write to a client first. Initiate dialogues with a clients in messengers, show that prompt communication is possible with you in the most convenient format.
- Connecting several popular instant messengers at once: WhatsApp and Telegram.
- Business management from chat. The trigger launches the desired automation rule for a commercial phrase or customer segment.
- It's easier to correct and train employees using dialogues linked to deals and clients.Every client is tracked and verified.
- Any employee can connect to the dialogue, transfer the client through the chain to colleagues, write hidden (visible only to colleagues) messages. The leader can control the dialogues.
- Business cards, presentations, price lists, accounting and business documents are sent via fast communication channels and saved in the client's phone gallery.
- Acceptance of applications and appeals at any time: with excessive workload of employees, after hours, on weekends. The clients' appeal will be recorded, an automated business process will be launched, automation rules and bots will answer on standard questions, send prices or links to the information requested by clients, the client will not leave to look for competitors.
- The ability to connect many numbers for each department, project.
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Perfect Solutions For Your Business
At Corporate Intellect Solutions, we are committed to empowering businesses through strategic IT consulting and cutting-edge business automation solutions. With a strong focus on CRM, ERP systems, custom application development, and website development, we help organizations streamline their operations, enhance customer experiences, and achieve digital transformation.
Our team of experts brings a wealth of industry knowledge and technical proficiency to deliver tailor-made solutions that meet the unique needs of each client. Whether you’re looking to improve your customer relationship management, optimize resource planning, or develop a bespoke application, we have the expertise to turn your vision into reality.
- We are committed to providing quality IT Services
- Provided by experts to help challenge critical activities
- Really know the true needs and expectations of customers
- Processes of achieving the excellence improvements
